Support

Help and contact

Questions, bugs or feedback — send an email and I will reply.

Last updated 8 August 2026

Email support@padelflow.no. PadelFlow is made by one person, so the reply comes from me — usually within a couple of days.

Do I need an account to use PadelFlow?

No. You can run sessions in every format without an account, and everything is stored locally on your device. An account is only needed for shared groups, where several people see the same roster, results and ratings.

What data is stored about me?

Without an account: nothing leaves your device. With an account: your name, email and the group content, stored in the EEA. The details are in the privacy policy.

How do I back up my data?

Sessions you run without an account are stored locally only, and are lost if you uninstall the app or change device. Content in a shared group syncs and follows your account. Export is not available yet.

How do I report a bug?

Email me with:

  • Your device and OS version
  • What you did, step by step
  • What you expected to happen
  • What actually happened — a screenshot helps

Subscriptions, cancellation and refunds

See refunds and right of withdrawal for how to cancel or get your money back, and the terms for what happens to your groups afterwards.